Privacy Policy

DD Perfumes

Owned and Operated By: TRADETASK TUSKERS Pvt. Ltd.

Effective Date: 25 October 2026

Last Updated: 25 October 2026

1. Introduction

Welcome to DD Perfumes (“DD Perfumes”, “we”, “us”, or “our”), an online perfume and fragrance store owned and operated by TRADETASK TUSKERS Pvt. Ltd., a company based in Kerala, India.

At DD Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, create an account, purchase products, subscribe to updates, or otherwise interact with our services.

This Privacy Policy applies to our website, https://ddperfumes.in/, and related online shopping services.

We handle personal information in accordance with applicable Indian laws, including applicable provisions of the Information Technology Act, 2000, associated rules, and the Digital Personal Data Protection Act, 2023, and its implementing rules, as and when their relevant provisions are in force.

2. Information We Collect

Depending on how you interact with our website, we may collect the following types of information.

2.1 Personal Information

When you register, place an order, or contact us, we may collect:

Full name
Email address
Mobile or telephone number
Billing and shipping addresses
Account login details
Order and purchase history
Information provided through customer support enquiries
Product reviews, ratings, and feedback

2.2 Payment Information

When you purchase products from DD Perfumes, payment details may be collected and processed through our authorised third-party payment service providers.

Depending on the payment method, this may include transaction references, payment status, payment method details, and other information needed to verify or manage transactions and refunds.

We do not intentionally store complete payment card numbers, CVV codes, or sensitive banking credentials on our own website servers. Payment information handled directly by payment service providers is subject to their applicable privacy and security policies.

2.3 Automatically Collected Information

When you browse our website, we or our service providers may automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited and browsing activity
Website referral sources
Date and time of visits
Cookie identifiers
Shopping cart activity and product preferences
Technical and diagnostic information

2.4 Voluntarily Provided Information

We may also collect information you voluntarily provide when subscribing to newsletters, participating in promotions, submitting contact forms, or contacting our customer support team.

3. How We Use Your Information

We use personal information for the following purposes:

Order Processing: To confirm, process, dispatch, track, and deliver purchases.
Account Management: To create and maintain customer accounts, manage login access, and provide order history.
Customer Support: To respond to enquiries, complaints, returns, refunds, and product-related requests.
Payments: To facilitate secure transactions, payment verification, refunds, and fraud prevention.
Order Communication: To send order confirmations, payment updates, shipping notifications, and delivery information.
Website Improvement: To understand website performance, troubleshoot technical issues, and improve the shopping experience.
Marketing Communications: To send offers, product updates, and promotional information where permitted by applicable law and customer preferences.
Security: To identify suspicious activity, prevent unauthorised transactions, and protect our customers and services.
Legal Compliance: To maintain records and fulfil applicable tax, accounting, regulatory, and legal obligations.

We use personal data only for appropriate, disclosed, and legally permitted purposes.

4. Consent and Your Choices

Where consent is required under applicable law, we will seek your consent before processing your personal information for the relevant purpose.

For example, we may request consent before sending optional promotional emails, SMS messages, or WhatsApp marketing communications.

You may withdraw consent for optional processing, including marketing communications, by using an available unsubscribe mechanism or contacting us at info@ddperfumes.in.

Withdrawal of consent will not affect processing already lawfully completed. Certain information may still be retained or processed where permitted or required by law, including information necessary for accounting, tax compliance, disputes, or previously placed orders.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide shopping functionality and improve user experience.

These technologies may be used to:

Remember shopping cart contents
Maintain login sessions
Remember customer preferences
Support checkout and website security
Measure website traffic and performance
Understand how visitors use our website
Support advertising and remarketing, where enabled

Some cookies are essential for website functionality. Others, including analytics and advertising cookies, may be optional.

Where required, we will provide appropriate notice and choices concerning non-essential cookies.

You may manage cookies through your browser settings or available website privacy controls. Disabling essential cookies may affect certain shopping features.

6. Sharing of Personal Information

We do not sell customers’ personal information.

We may share necessary personal data with trusted third parties to operate our business, including:

Payment Service Providers: To securely process payments, verify transactions, and manage refunds.

Shipping and Courier Partners: To arrange order dispatch, delivery, tracking, and return pickups.

Website Hosting and Technology Providers: To host, maintain, secure, and support our online store.

Customer Communication Providers: To send transactional emails, SMS messages, WhatsApp notifications, and customer service communications.

Analytics and Marketing Providers: To measure website performance or manage authorised marketing activities, where such tools are used.

Professional Advisers and Authorities: When necessary to comply with applicable laws, enforce legal rights, or respond to lawful requests.

We seek to limit information shared with third parties to what is reasonably necessary for the relevant service and apply appropriate contractual or other safeguards where required.

Third parties that independently determine how they use customer data may have their own privacy policies.

7. Data Security

We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.

Depending on the systems and services used, these measures may include secure website connections, access controls, software updates, security monitoring, and restricted access to customer information.

Although we work to protect personal information, no website or online transmission system can guarantee absolute security.

Customers are responsible for keeping their account passwords confidential and notifying us if they suspect unauthorised access.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy or to meet applicable legal obligations.

For example:

Order and transaction records may be retained for accounting, taxation, regulatory, and dispute-resolution purposes.
Account information may be retained while an account remains active or as otherwise reasonably required.
Customer support records may be kept to manage enquiries and resolve issues.
Marketing preferences may be retained to respect unsubscribe requests and communication choices.

When personal information is no longer required, we will take appropriate steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

9. Customer Privacy Rights

Subject to applicable law and the relevant provisions being in force, you may have rights to:

Request information about the personal data we process.
Request correction or updating of inaccurate personal information.
Request deletion or erasure of personal information, subject to lawful retention requirements.
Withdraw consent where processing is based on consent.
Raise privacy-related complaints or grievances.
Exercise other rights available under applicable Indian data protection law.

To submit a privacy-related request, please contact:

Email: info@ddperfumes.in

Subject: Privacy Request – DD Perfumes

We may need to verify your identity before responding to requests involving account or personal information.

We will handle privacy requests and grievances in accordance with applicable legal requirements.

10. Children’s Privacy

DD Perfumes is intended primarily for adult customers.

We do not knowingly seek to collect personal information directly from children for independent purchasing or marketing purposes.

Where personal data relating to children is processed, we will follow applicable requirements concerning parental or guardian consent and other relevant safeguards.

Parents or legal guardians who believe that a child has provided personal information to us without appropriate authorisation may contact info@ddperfumes.in.

11. Marketing Communications

Customers may receive promotional communications about products, discounts, new arrivals, or special offers if they have opted in or where otherwise permitted by applicable law.

Such communications may be delivered through:

Email
SMS
WhatsApp
Other permitted communication channels

You may opt out of optional promotional communications at any time using the unsubscribe option, where available, or by contacting us.

Opting out of marketing will not prevent essential communications concerning purchases, payments, deliveries, or customer service requests.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, including social media platforms, payment providers, and other external services.

DD Perfumes is not responsible for the privacy practices or content of independent third-party websites.

We encourage customers to read the privacy policies of external websites before sharing personal information.

13. International Data Processing

Some technology, hosting, payment, analytics, or communication service providers may process or store information outside India.

Where international transfers occur, we will take steps to comply with applicable Indian legal requirements and any restrictions on transferring personal data to other countries.

14. Data Breach Management

If we become aware of a personal data breach affecting information under our control, we will assess the incident, take appropriate remedial action, and provide notifications to affected individuals or relevant authorities where required by applicable law.

15. Changes to This Privacy Policy

DD Perfumes may revise this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

Where legally required, we will provide additional notice or obtain consent for material changes affecting personal information.

We encourage customers to review this policy periodically.

16. Contact Information and Privacy Grievances

For questions, privacy requests, or complaints relating to the collection, processing, or protection of personal information, please contact:

DD Perfumes

Legal Company Name: TRADETASK TUSKERS Pvt. Ltd.

Registered/Business Address:

IV/1/563, SAYOOJYAM, PUZHAKKAL THARA,
Chittur Thathamangalam,
Palakkad, Kerala – 678506,
India.